Subscription Policy
Effective date: 1 November 2025
This policy explains how subscriptions for Men’s Therapy Hub work. It should be read alongside our Terms and Conditions and Privacy Policy.
What you are buying
A monthly subscription for a therapist or supervisor listing on Men’s Therapy Hub at £5 per month including VAT. Your subscription renews each month until you cancel.
Billing and renewals
We charge the monthly fee in advance on the calendar day you first subscribed. Future payments are taken automatically using your saved payment method. You receive an email receipt after each charge.
Free trials and promotions
If a trial or promotional price applies, standard billing starts automatically when the offer ends unless you cancel before that date.
Cooling-off rights
If you cancel within 14 days of your first purchase we will refund the first month in full, even if your listing started immediately. This right applies to the initial sign-up only and does not apply to monthly renewals. Refunds are made to the original payment method within 5 to 10 working days.
Cancellation
You can cancel at any time from your account or by emailing support@menstherapyhub.co.uk.
Cancellation stops future renewals. Access continues until the end of your current paid period. We do not offer partial refunds for unused time.
Failed payments
If a payment fails we will retry your card. If payment is not received within 7 days we may suspend your listing until payment is made.
Price changes
We may change the price. We will give at least 30 days’ notice by email and on our website. If you do not agree you can cancel before the new price takes effect.
Compliance
Men’s Therapy Hub ApS is established in Denmark. We comply with EU GDPR and UK GDPR for users in the United Kingdom.
Contact
Questions about your subscription: support@menstherapyhub.co.uk